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The user folder is the place where all machine local data gets stored.

The Live Megaservers (NA and EU) and the Public Test Server use separate folders called "live" and "pts" respectively.

They can usually be found in %userprofile%\Documents\Elder Scrolls Online\ for Windows users and in ~/Documents/Elder Scrolls Online/ for OS X users.

Steamplay (i.e. Steam running ESO on Linux under Proton) usually keeps the folder in the Steam Libraray folder under SteamLibrary/steamapps/compatdata/306130/pfx/drive_c/users/steamuser/My Documents/Elder Scrolls Online/

306130 is the Steam id number for ESO.

Important note

For windows the game actually uses a "Known Folder ID" to resolve the Documents folder. Users and some programs like OneDrive sometimes move the Documents folder to a different path, which means on some machines it won't be found in the Profile folder, but somewhere else.

In order to easily find it, you can use the following command:

explorer /e,::{FDD39AD0-238F-46AF-ADB4-6C85480369C7}

Just open the start menu, paste the above into the textbox and press enter. A new explorer window should open for the correct Documents folder. You can then right click the empty background and select Properties to find the full path.


The folder is generated when the game is started for the first time (including logging in and loading a character).

It contains several folders and files that serve different purposes:

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